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Worker Welfare Monitoring

Ensuring safe working conditions and contract compliance through our digital monitoring system

Welfare Monitoring Stages

1

Initial Deployment Follow-Up

Day 7–10 After Arrival

Domestic workers are required to log their welfare status into the system within the first 7 to 10 days of employment. This early monitoring phase verifies contract compliance and immediate working/living conditions.

Telephone Use

Phone not confiscated; can call family/embassy; WhatsApp access

Meals Availability

Receives 3 daily meals or equivalent meal plan; food is sufficient

Sleeping Facility

Own bed/mattress; clean, private space; not shared inappropriately

Daily Workload

Daily cleaning ≤7 rooms; no additional properties assigned

Family Size Served

Serves ≤7 persons; if more, report required for discussion

9 Hours Resting Time

At least 9 hours total rest daily (night + day breaks)

Work Schedule

Clear daily routine defined and shared by employer

Update Responsibility Flow
•
Primary: Domestic Worker self-updates via mobile app or web portal
•
Secondary: Coordinator follows up if no update within 3 days
•
Escalation: Embassy notified in cases of red flags or no contact
2

Quarterly Status Update

Every 3 Months

This in-depth review ensures sustained welfare, legal compliance, and proper contract conditions. Coordinators verify worker-reported data and take corrective action when red flags are identified.

Salary Payment Status

Paid monthly; proof of payment exists; no illegal deductions

Bank Account

Personal bank account; card access retained by worker

Telephone Use

Continued free access to personal phone and communication

Meals Availability

Still receiving 3 daily meals or allowance equivalent

Sleeping Facility

Conditions still safe, private, and unchanged

Workload Compliance

Scope of work remains unchanged; no burden creep

Employer Transfer

No unauthorized transfers; documentation if transferred

Contract Renewal

If renewed, was informed and voluntary; embassy notified

Update Responsibility Flow
•
Primary: Worker completes digital checklist via eSafe
•
Secondary: Coordinator verifies and escalates red flags
•
System: Auto-tags with "Q1/Q2/Q3/Q4 Welfare Updated"

Welfare Monitoring

Welfare Submission Form

Secure & Confidential

All information is encrypted and protected. Your identity remains confidential.

Need Immediate Welfare Assistance?

Our 24/7 support team is ready to help with any urgent welfare concerns.

Contact Welfare Team